faq

We have a 15 mile radius for full service events and 30 miles for delivery. Our food is packed in disposable aluminum trays, and transported in insulated boxes that will keep it at a safe and hot temperature.

Guests interested in our full service catering option are required to start with any of our Catering Packages for a minimum of 100 guests. We will bring all the necessary tools in order to serve your guests our delicious food buffet style. We provide everything required for our buffet setup including our tables, linens, table runners, chafing dishes, serving utensils, and décor. We are more than happy to provide complimentary durable black plastic plates as well as cutlery, paper napkins, and wet naps.

As a rule of thumb, we recommend one server per 40 guests. We staff a minimum of one captain, and two servers per event.

For your event a captain will be assigned as your point of contact throughout the day. There will also be servers onsite that will handle setting up/cleaning up the buffet station and serving the food. The team is unable to assist in event set up, tear down, or anything not related to food service.

Currently we only offer beer service with the Trailer Package. 

We charge $35/hr per captain, and $30/hr per server for a minimum of 5 hours per event. Anything above the 5 hours will be charged in increments of one hour. There is also an administrative fee based on the total food order; this is charged to all events to cover equipment, transportation, insurance, permits and other miscellaneous charges.

We do not add gratuity to your bill as we believe this is at the discretion of our guests based on the level of hospitality received. Our team will work hard to ensure that your event goes smoothly and that everything is to your satisfaction. Our staff is appreciative of any gratuity that you should choose to provide.

We typically need one hour to set up for full service events and 1 hour and 30 minutes for events using the Smoker Trailer. If you need us to arrive earlier for any reason please discuss options with our catering director.

In the event that you find yourself with a few additional helpings left over, our servers will be more than happy to pack up your extras. We can package it family style for you to keep, or you can send your guests home with individual to-go portions.

We ask that you provide us with your final head count at least five to seven days prior to your event.

We will require an e-signature on our proposal to confirm all orders (pick up, delivery, full service) and a 50% deposit for any order above $1,000.

Unfortunately, we do not allow guests to alter or combine any of our packages.